Featured Solution · Live Demo
Service Manager — field work, scheduled and visible
Plan technician assignments, customer appointments and job progress in one system built for small and mid-sized field service teams.
User manual · Learning course
Uživatelský kurz — field service dispatch
Work orders, schedule, technici a příjem zakázek z Garage nebo Customer Hub. Součást propojeného ekosystému TBU.
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Field service teams lose hours when job details live in phone calls, sticky notes and disconnected calendars. A missed window, the wrong technician or an outdated address costs trust and revenue. Service Manager is our planned answer: a focused product for companies that dispatch people to customer sites and need everyone — office and field — on the same schedule.
We are designing Service Manager as an MVP you can adopt, extend or use as a blueprint. The domain model centres on work orders, technicians, skills, territories and time slots — not a generic project tool with a wrench icon. Dispatchers see capacity at a glance; technicians get clear tasks, notes and check-in on mobile without fighting enterprise FSM complexity.
The direction supports HVAC and electrical contractors, facility maintenance crews, IT onsite support and any team that visits customers by appointment. Because we build production software daily, the experience prioritises fast scheduling, partial search on customer names, status trails auditors understand and exports operations managers actually open.
This page describes the product we are shaping in the open. It is not a claim about a named client deployment — it is an honest preview of how we think about field service scheduling. When the interactive prototype is ready, it will meet the same quality bar as our live demos: real flows, real data model, no inflated portfolio stories.
Why teams choose this
Drag-and-drop assignments, travel buffers and technician availability in one view instead of three spreadsheets.
Each job shows address, contact, scope, parts and notes. Mark arrived, in progress and complete with timestamps.
Assign the right person by certification, region or equipment type before you promise a slot to the customer.
Record calls, reschedules and on-site notes so the next visit starts with context, not guesswork.
Highlight jobs at risk of missing windows. Snooze with reason codes and audit who changed the plan.
Import customers from CRM, push completions to billing later, export CSV for payroll and compliance reviews.
Use cases
Practical scenarios we design for — whether you adopt a demo as-is or want a tailored build.
HVAC & trades contractors
Daily route without whiteboards
Morning dispatch assigns jobs by zone. Technicians see the day on phone; office sees live status without radio chatter.
Facility maintenance
Recurring visits under control
Plan preventive rounds, attach checklists and prove completion when auditors ask who serviced which asset last quarter.
IT & equipment support
Onsite tickets with accountability
Link helpdesk tickets to appointments. Close the loop when the engineer checks out with resolution notes and photos.
Growing service businesses
Scale past five technicians
Add crews without losing the spreadsheet habit. Role-based access keeps dispatchers and field staff in appropriate views.
Product screens
Interface previews from our live demo — real pixels where available, structured mocks where we are still building.
Technology
Frontend
- Next.js
- React
- TypeScript
- Tailwind CSS
Backend
- Node.js
- API routes
- Authentication
- Background jobs
- Calendar sync hooks
Database
- PostgreSQL
- Neon
- Schema design
- Query tuning
Cloud
- Vercel
- Docker
- Monitoring
- Backups
FAQ
Ready to explore?
Open the live demo, then talk to us about customization or a production rollout.